aec65 Terms and Conditions

1.1 Age Requirement

All services on aec65 are available only to individuals aged 21 (twenty-one) or older. If an underage person opens an account by providing false information, that account and all balances held in it will be forfeited and legal action may be taken.

1.2 Geographic Eligibility

aec65 services are available only in regions where online gaming is not prohibited under local law. Users are solely responsible for complying with the laws of their own country or region. aec65 accepts no legal responsibility in this regard.

1.3 One Account Policy

A maximum of one account is permitted per individual or household. Creating multiple accounts will result in permanent closure of all accounts and forfeiture of all bonuses and winnings.

• One account per mobile number
• One account per national identity card
• Multiple accounts from the same device or IP address are prohibited

2.1 Required Information

You must provide the following information accurately at the time of registration:

• Full name (as on national identity card)
• Valid mobile number
• Correct date of birth
• Preferred username and strong password

2.2 Identity Verification (KYC)

aec65 reserves the right to verify your identity at any time. Any of the following documents may be requested for verification:

• Copy of national identity card (NID) or passport
• Proof of ownership of mobile banking account
• Recent photograph

Withdrawal requests may be delayed if verification is not completed.

2.3 Account Security

The security of your account is entirely your own responsibility. Never share your password with any third party. If you believe there has been unauthorized access to your account, notify our support team immediately.

3.1 Anti-Money Laundering

aec65 strictly follows anti-money laundering policies. If any transaction appears suspicious, we reserve the right to notify the relevant authorities and suspend the account. All transactions must follow the rule of using the same method for both deposit and withdrawal.

4.1 Welcome Bonus

aec65 offers new members a 100% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, the total deposit and bonus amount must be wagered 20 times (wagering requirement).

Example: If you deposit ৳1,000 you will receive ৳1,000 as a bonus. A total wager of ৳2,000 × 20 = ৳40,000 must be placed before the bonus amount becomes withdrawable.

4.2 General Bonus Terms

• A bonus can be received only once per account
• If a withdrawal is requested before completing bonus wagering, the bonus will be cancelled
• The validity period of each bonus offer will be stated separately
• aec65 reserves the right to modify, cancel or add new conditions to any bonus offer
• Any attempt to obtain bonuses fraudulently will result in account closure

4.3 VIP Cashback Program

The aec65 VIP program has five tiers, each offering weekly cashback benefits:

• Bronze: up to 0.2% cashback per week
• Silver: up to 0.3% cashback per week
• Gold: up to 0.5% cashback per week
• Platinum: up to 0.6% cashback per week
• Diamond: up to 0.8% cashback per week

VIP tier changes happen automatically based on your gaming activity. Cashback amounts are credited to your account every Monday.

5.1 Fair Play Policy

aec65 ensures a fair and transparent environment across all games. Our platform uses software from third-party game providers that are reliable and tested. The outcome of each game is determined through a Random Number Generator (RNG), which is completely unbiased.

5.2 Technical Errors

If a technical error causes a game result to be displayed incorrectly, that result will be considered void. aec65 will not be held responsible for any losses caused by technical errors. aec65 reserves the right to cancel any winnings granted as a result of an error.

5.3 Betting Limits

Each game has its own minimum and maximum bet limits, which are clearly displayed in the game lobby. aec65 reserves the right to change these limits at any time. Placing unusually large bets may result in a verification request from us.

7.1 Data Protection

aec65 uses the highest standard SSL encryption technology to keep your personal information and financial transactions secure. We never sell your information to third parties. However, information may be provided to designated authorities where legally required.

7.2 Purpose of Data Use

The information you provide is used for the following purposes:

• To verify your account and ensure security
• To process transactions
• To personalise your gaming experience
• To send promotional offers (with your consent)
• To ensure legal compliance

7.3 Cookie Policy

The aec65 website uses cookies to improve your browsing experience. You can learn more about cookies by reading our Privacy Policy.

8.1 Account Closure by aec65

aec65 may suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions
• Providing false information or identity fraud
• Fraudulent or suspicious financial activity
• Use of account by an underage person
• Creating multiple accounts

8.2 Account Closure by the User

You may request closure of your own account at any time through our live chat support. Please withdraw your balance before closing your account. After account closure, restrictions may apply to opening a new account with the same mobile number or identity card.

8.3 Voluntary Break (Self-Exclusion)

As part of responsible gaming, you can request to exclude yourself from the platform for a specific period of time. To learn more about this, visit our Responsible Gaming page.

9.1 Service Availability

aec65 strives to ensure uninterrupted service 24/7. However, temporary disruptions may occur due to the following reasons:

• Scheduled maintenance work
• Unexpected technical issues
• Failure of third-party service providers
• Natural disasters or force majeure events

In such circumstances, aec65 will not be directly liable for any resulting losses.

9.2 Third-Party Game Providers

aec65 uses software from various third-party game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. aec65 is not directly responsible for the quality or outcomes of games provided by these providers. However, our support team will endeavour to assist with any issues that arise.

9.3 Financial Losses

Gaming inherently carries financial risk. Do not wager more than you can afford to lose. aec65 is not responsible for financial losses resulting from a user's personal gaming decisions.

10.1 Right to Make Changes

aec65 reserves the right to partially or fully change, amend, or update these terms and conditions at any time. Changes will take effect immediately upon publication on the website.

10.2 Notification of Changes

For significant changes, we will endeavour to notify you via your registered mobile number or email. However, it is your responsibility to visit this page regularly. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

10.3 Applicable Law

These terms and conditions and all services of aec65 are governed by the relevant applicable law. In the event of any dispute, both parties will first attempt to resolve it through discussion. Contact us at: [email protected]